Return Policy and Warranty
We are extremely confident that you will be pleased with Retract-A-Gate.
Our motto is "If you're not happy, we're not happy"...it's
that simple! If for ANY reason you would like to return the gate, please
contact our customer service department within 30 days of purchase and
they can assist you with the return. Items must be in new, clean, odor-free, and undamaged condition.
Shipping is not refundable. Additionally, Retract-A-Gate is warranted
to be free from defects in materials and workmanship for a period of one
year from the date of purchase. Damaged or missing product should be reported to customer service within a day of scheduled delivery.
Privacy Policy
We are just as concerned about privacy of personal information as you
are and we hate spam emails just as much as you do. We do not rent, sell,
or trade any information about you to any third party. We too purchase
products over the internet and hate when merchants continually bombard
us with emails and offers--we will never do this to you.
The only emails you will receive from us will be an order acknowledgement
email, and a shipping notification email. From time to time we may send
product updates to you. At any time you can choose to discontinue such
notifications. Please contact our customer service department if you have
any further questions regarding the security of your personal information.
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